CH
3 months ago
★★★★☆
Was pretty good I like the colour choices and the job done, they cleaned my feet well
Ongles Super is a nail salon in Montreal, Quebec, at 3344 Ontario St E, reachable at +1 514-522-8333. Clients can book manicures, pedicures and gel polish applications Monday to Wednesday from 9:30 AM to 6:00 PM, Thursday and Friday until 8:00 PM, and Saturday from 9:30 AM to 5:00 PM. Reviewers have highlighted the colour choices, thorough foot cleaning, friendly service and attention to detail, along with clean, sanitized basins and comfortable massage chairs. The salon also accommodates last-minute appointments and welcomes clients of all language backgrounds. Whether you are after a fresh set or a tidy polish, Ongles Super offers nail care in a clean setting in Montreal.
Looking for a place to take care of your nails in Montreal? We offer a full range of nail salon services, from classic manicures and pedicures to polished finishes that suit your style. Whether you're after a quick refresh or something more detailed, our team is here to help you feel put together. Stop by whenever you need a little self-care, and we'll make sure you leave happy with the results.
Was pretty good I like the colour choices and the job done, they cleaned my feet well
Just left feeling really disappointed, I showed a reference photo that I had previously used at that salon to get the same set done and this time it was not even close to what I’d asked for (the only difference is this time my nails are shorter). When I told the tech I was unsatisfied she tried to convince me that it looks like the photo and that I’d asked for this, and that my nail length was the main issue. The colour, shape and shimmer are completely off. She tried to tell me AT THE END of the manicure that they didn’t have the products in the salon to achieve the inspo look, even though I had already had previously achieved it there before. She did not offer to fix it, did not offer even a discount.
⸻ I need to correct several inaccuracies in your response. I paid $100 and asked only for basic services, not complex or custom nail art. Despite this, minimum standards were not met. For example, my toenails were left in different shapes — one round, the other square. This is not a matter of taste or “artistic complexity,” but basic nail care. I also had a pedicure done at the same time, which was completely ignored in your response. The photos clearly show unfinished and inconsistent work. In fact, I was left during the service and had to fix my nails myself, which is unacceptable for a paid appointment. Regarding the design: it was simple glitter with a gold tone and one small stone on one nail. I was told the stone was unavailable, even though it was visibly present in the salon. That is not honesty — it is poor communication at best. At no point was I rude. I simply expected the service I paid for. Being dismissive, not delivering basic care, and then publicly shifting blame onto the client is deeply unprofessional. Based on this experience, I am confident I will find a better salon elsewhere. I would also advise other potential clients to be cautious, as the quality of service and accountability here no longer reflect what a professional nail spa should offer.